Shipping & Delivery Policy

1. Shipping Options & Charges

• We offer Standard and Express shipping options.
• Shipping charges vary based on the product, location, and selected delivery mode.

2. Processing & Dispatch Time

• Orders are processed within 1-2 business days.
• Once dispatched, customers will receive tracking details via email or SMS.

3. Estimated Delivery Time

• Standard Shipping: Typically delivers within 4-7 business days.
• Express Shipping: Typically delivers within 1-3 business days.
• Delivery time may vary depending on your location and the logistics partner.

4. One-Day Delivery (For Selected Pincode Locations)

• One-Day Delivery is available for select pin codes only.
• Customers will be notified at checkout if their location is eligible.
• Orders with One-Day Delivery are non-refundable and non-returnable.

5. Delivery Delays

• Delays may occur due to festivals, natural disasters, or unforeseen circumstances.
• SM SPORTS is not responsible for any third-party logistics delays.

6. Shipping Restrictions

• Delivery may not be possible in certain locations. If your address is outside our service area, we will inform you.
• We do not deliver to P.O. Box addresses.

7. Damaged or Lost Shipments

• If you receive a damaged product, you must report it within 24 hours of delivery.
• If an order is lost, we will coordinate with the logistics provider to resolve the issue.

8. Order Tracking

• Customers will receive a tracking link once the order is dispatched.
• You can check your order status by logging into our website or using the provided tracking link.

9. Contact Us for Shipping Queries

📞 Mobile: 9810293482
📧 Email: smsports086@gmail.com